Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to customers in the United States and internationally. Estimated delivery times:
- United States: 8–15 business days
- International: 14–30 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order total.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our pricing or shipping costs.
Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at [your email] and we will investigate with the carrier.
Contact Us For shipping questions, reach us at w.zipp@fifthandflorae.com