Customer care

Return policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Starting a return

Contact lamont@bizamatics.com to request a return. If accepted, you will receive a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Exceptions

Sale items and gift cards cannot be returned. Certain types of items cannot be returned, including perishable goods, custom products, personal care goods and hazardous materials.

Exchanges and refunds

The fastest way to ensure you get what you want is to return the item you have and make a separate purchase once the return is accepted. Approved refunds are issued to the original payment method within 10 business days.